Company Profile

New Millennium Tech, Inc provides outsourced
networking and customer relations management
(CRM) services through our offices in Maryland and
our outsourced center in Ghana West Africa. We
focus on providing "world class" outsourcing
services for IT tasks such as network design,
management, helpdesk as well as other back
office processes. Our customer service centers
help clients consistently build solid customer relationships leading to increased customer
satisfaction and sales. Our outsource customer services include: data entry, chat, and
inbound/outbound telesales and telemarketing.

The goal of New Millennium Tech's, outsourced
and IT services is to help our clients maintain a
competitive edge by designing solutions that
are scalable and cost effective to increase
efficiency and productivity. We achieve this by
using proven and innovative turnkey solutions
that solve real problems for our customers.

Our outsourced Customer Resource Management
(CRM) services use declining network costs to
provide secure virtual offices for our clients at
remote locations. These virtual offices take
advantage of competitive labor rates and
experienced personnel at these remote locations
to provide companies with cost effective and
efficient means of handling routine labor-intensive
tasks.

Staffed by experienced agents and Contact Center
Certified Management in both the US and Africa,
we make sure our agents meet the highest
standards and increase value of our services for its clients by taking away some of the headaches of customer management.